Privacy Policy
This Privacy Policy explains how Georgia Mitchell collects, uses, stores and protects personal information in connection with this website, readings, digital products, private podcast content and related communications.
By using this website or engaging with these services, you acknowledge the practices described in this Privacy Policy.
1. Information Collected
Depending on how you interact with this website and services, personal information collected may include:
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your name, email address and phone number
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booking and appointment details
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information you voluntarily provide through forms, emails or other communications
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information voluntarily shared during readings
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session recordings where you have consented to recording
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newsletter and private podcast subscription information
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payment confirmation and transaction information
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technical information relating to your use of the website, such as device, browser, cookie and analytics information
Payment transactions are processed by third-party payment providers. Georgia Mitchell does not directly access or store your full credit or debit card details.
2. How Information Is Collected
Personal information may be collected when you:
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book or purchase a service
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complete a website or booking form
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subscribe to a newsletter, private podcast or other free resource
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communicate through the website or by email
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participate in a reading or other service
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browse or interact with this website
Some technical information may be collected automatically through cookies, analytics and similar technologies.
3. How Information Is Used
Personal information may be used to:
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schedule and manage bookings
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provide readings, digital products and other requested services
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send booking confirmations, reminders, recordings and related communications
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provide access to private podcast content or other resources you request
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send newsletters or marketing communications where you have chosen to receive them
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respond to enquiries and provide customer support
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process and maintain transaction records
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operate, maintain and improve the website and services
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review Development Readings for training and development purposes where you have consented
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comply with legal, accounting and tax obligations
Personal information is not sold or rented.
4. Email Marketing
If you subscribe to the newsletter, private podcast or another free resource, your email address may be used to send you the content you requested and, where you have consented, occasional emails about readings, resources, news and other offerings.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.
Transactional emails relating to a booking, purchase or requested service may still be sent where necessary.
5. Confidentiality & Session Recordings
Information shared during a reading is treated as confidential and will not ordinarily be disclosed to third parties unless you consent, disclosure is required or authorised by law, or as otherwise described in this Privacy Policy.
Where you consent to a session being recorded, the recording will be provided to you following your session.
For Development Readings, recordings may also be retained temporarily and privately shared with a mentor or teacher for the purpose of reviewing Georgia Mitchell's mediumship development, technique and practice. This will only occur where you have consented to this use as part of your booking.
Any mentor or teacher given access to a Development Reading recording will only receive access for this purpose.
Session recordings will not be published, used in marketing, shared on social media or otherwise made publicly available without your separate explicit consent.
Recordings retained for development purposes will be deleted when they are no longer reasonably required for that purpose.
6. Third-Party Service Providers
Third-party platforms may be used to operate the website, manage bookings and communications, process payments, host online sessions and recordings, deliver emails or private podcast content, analyse website usage and provide other business services.
These providers may process personal information on Georgia Mitchell's behalf in accordance with their own privacy policies and applicable laws.
Only information reasonably necessary to provide the relevant service will be shared with these providers.
7. Data Storage & Overseas Disclosure
Reasonable steps are taken to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Some third-party service providers may process or store personal information on servers located outside Australia. The location of these servers may vary depending on the provider and service used.
Where practicable and required by applicable privacy law, information about likely overseas recipients or locations will be made available.
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected or as required for legal, accounting or business purposes.
8. Access & Correction
You may request access to personal information held about you or ask for information to be corrected if it is inaccurate, incomplete or out of date.
Requests can be made using the Contact page on this website.
Reasonable steps will be taken to respond to your request.
9. Privacy Complaints
If you have a concern or complaint about how your personal information has been handled, please contact Georgia Mitchell using the Contact page on this website.
Please provide enough information to understand and investigate your concern. Reasonable efforts will be made to respond to and resolve privacy complaints directly.
If applicable, you may also have the right to make a complaint to the Office of the Australian Information Commissioner.
10. Cookies & Analytics
This website may use cookies, analytics and similar technologies to understand how visitors use the website, remember preferences, improve functionality and measure website performance.
You may be able to manage or disable cookies through your browser settings or any cookie controls provided on this website. Disabling certain cookies may affect how parts of the website function.
11. Links to Third-Party Websites
This website may contain links to third-party websites or services.
Georgia Mitchell is not responsible for the privacy practices of those third parties. You should review their privacy policies before providing personal information directly to them.
12. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes to services, technology, business practices or legal requirements.
13. Contact
For questions about this Privacy Policy or how personal information is handled, please contact Georgia Mitchell using the Contact page on this website.